Delivering Global Customer Experience in Challenging Times
Posted: June 06, 2009
By: cmswire.com
At the tail end of this year’s Gilbane conference was a topic that, no matter which industry you’re in, should be at the top of your list of priorities: Delivering Customer Experience in Challenging Times. Or, as we like to put it, How to Keep Getting Money out of Penny-Pinching People.
Moderating the panel was Leonor Ciarlone a Lead Analyst in Content Globalization at Gilbane Group, and speakers were Nic McMahon, VP Global Technology Solutions, Lionbridge and Natasja Paulssen, a partner at Ordina Consulting….…..[read entire article]
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